Expected delivery time:
Within Pakistan: 3-5 working days (Once the order has been confirmed)
International: 6-10 working days (Once the order has been confirmed)
The order delivery/dispatch may get delayed due to an influx of orders during sales.
Address Modifications:
Address modifications are not allowed once the order has been placed (including cod and online
paid orders).
Couriers:
Pakistan: Call courier / M&P
International: DHL / FedEx /sky net
Please allow up to 2 working days to prepare all orders placed from Mondays to Saturdays. Orders placed on Sunday or any gazette holidays will be sent for processing on the next working day. During rush hours or delays in the verification of information, orders can face temporary delays. Payments will be collected from the shipping address for all cash-on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check your junk/spam folder as well.
Shipping and Customs Duties:
Shipping charges are based on the destination, size, and weight of your order on international orders. Any customs duties or taxes, if applicable by the respective country’s officials will be borne by the customer.
We currently offer free local shipping within Pakistan.
Order Cancellations:
Orders placed through credit card or any other online payment system have to go through a fraud status check, and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is canceled automatically. For cash-on-delivery orders, we follow the practice of verifying orders with a maximum number of 3 confirmation calls. If left unattended, your order will be canceled. Orders can be canceled upon the customer’s request any time before they are processed, Qansi Couture may cancel orders for any reasons which may include:
Out-of-stock items Pricing or technical errors